Terms & Conditions

Terms and Conditions governing the usage of Soulconect.com

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.Soulconect.com/ and its allied sites (the "Website").

Please read the following terms and conditions very carefully as your use of the Website and associated Soul connect Premier (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein, SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By implicitly or expressly accepting these Terms and Conditions of use of the website, you also accept and agree that you have read, understood and are bound by these Terms and Conditions, regardless of how you/SCP Member subscribe to or use the Soul connect. If you do not want to be bound by the Terms and Conditions, you must not use the Soul connect Website.

In these Terms, references to "You" or "User" or “SCP member” shall mean the end user accessing the Soul connect Website its contents or using the Soul connect Premier services, its contents or using the Soul connect Premier Services offered. "Soul connect Premier'' means a collective reference to the Soul connect Premier Service provided by Soulconect.com.

Scope

Soul connect Premier [SCP] is a matchmaking services of Soulconect.com, which is valid for a period of the applicable package chosen by you (and visible on this website) from the date of taking the SCP package and as detailed in Clause 3 herein below ("Tenure"). Soul connect may at its sole discretion extend the Soul connect Premier beyond Tenure, however if such Soul connect Premier services are provided based on additional payment to be made by the registered SCP Member, if any. Membership in Soul connect is exclusively through invitation. SCP/MA is an endeavor to help you find your dream life partner (prospect) through the process of searching, selecting and contacting prospects, during the Tenure. Upon availing our Soul connect Premier Service a Matrimony Advisor (“MA”) will be assigned to you during the Tenure of Soul connect Premier. Based on your set partner expectations, MA shall assist you in processing your request for lawful marriage partner search through the database of members listed on the consortium of portals owned by Soul connect. SCP Membership is guided by the terms and conditions mentioned herein below. By using or accessing Soul connect, you agree to be bound by all the terms and conditions ("Agreement"):

1. 1. Eligibility

   1. A. SCP Membership and rights of admission is reserved solely for:

      1. I. Indian Nationals & Citizens.

      2. II. Persons of Indian Origin (PIO).

      3. III. Non Resident Indians (NRI).

      4. IV. Persons of Indian Descent or Indian Heritage

      5. V. Persons who intend to marry persons of Indian Origin.

   2. B. Furthermore, as a SCP Member, you confirm that you are:

      1. I. 18 years or above (if you are a woman) or 21 years or above (if you are a man)

      2. II. Legally competent to marry as per the law applicable to you, and

      3. III. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

2. 2. Enquiries to Soul connect Website

   1. A. While accessing the Soul connect Website, you may:

      1. i. Fill in the details for MA to call you back, or

      2. ii. Call MA at the toll-free number to enquire about the Soul connect Premier Service, or

      3. iii. Email your enquiries about the Soul connect Premier Service.

3. 3. Registration

   1. A. If you intend to register with Soul connect, after enquiries of Soul connect Premier Service, then MA shall send you an online subscription form (as applicable) ('SCP Subscription Form'), for keying in your essential details and filling in the blanks. We expect that you would complete the MA subscription form with fairness and honesty while furnishing your personal information. You would appreciate that efficient and effective matchmaking by MA (as part of Soul connect Premier service) depends upon yourself furnishing true, accurate, current and complete information, photo(s),etc. MA expects you to read the relevant column before entering the details or selecting the option available or uploading your photo(s). You are requested not to enter details of the profile in fields other than the applicable field (including mentioning id's of other platforms/websites/ applications/irrelevant information) or repeating your details in other fields, after filling them once in the relevant fields or providing other persons’ photographs. You further undertake that you alone shall be responsible or liable for any information provided to MA by you. In order to serve you better if MA requires additional details you agree to provide the same to MA. MA shall reproduce the MA Subscription Form details on “as available" basis to other members (i.e. members listed on the consortium of portals owned by Soul connect, and SCP Member shall be solely liable for the information given by such MA member.

   2. B. If at any point of time MA comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then MA shall have full right to suspend or terminate your membership and forfeit the amount paid by you towards SCP Membership fee and refuse to Soul connect Premier service to such SCP Member thereafter without any notice.

4. 4. Tenure

Tenure of the Soul connect Premier Service shall depend upon the package offered by Soul connect or for any tenure which may be introduced from time to time by Soul connect and chosen by you after making the appropriate payment.

5. 5. Mode of Payment

   1. A. Payment made by Net Banking / Debit / Credit Card/UPI would be in accordance with prevailing RBI guidelines. Activation of Soul connect Premier Service shall be subject to the realization of the said payment.

   2. B. Soul connect may use third party payment gateways for collection of credit/debit cards or other payment instruments. In case of such payment gateway failure the same will be communicated to the SCP Member by the payment gateway provider. Soul connect shall not be responsible for extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, MA offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the SCP Member’s card/bank accounts through the payment gateways.

6. 6. Role and Responsibility of Matrimony Advisor [MA]

   1. A. Upon enrolment into the Soul connect, Soul connect shall assign a Matrimony Advisor (MA) to you, who will help you with the process of matchmaking search during the tenure of Soul connect Premier Service.

   2. B. MA will endeavor to provide profile(s) as per your set partner expectations subject to the availability of profile in the database of the consortium of portals owned by Soul connect. The Soul connect Premier service will be carried out only during normal working hours of MA i.e., 09:30 am to 06:30 pm Monday to Saturday excluding Sunday and public holidays for Indian SCP Member and for Non-Resident Indian SCP Member the working hours shall be from 09:30 am to 06:00 pm (Indian Standard Time) [Monday] to [Saturday] excluding Sunday and public holidays in India. MA entrusted with your profile can contact the SCP Member at least 2 times in a week to update the SCP Member on profile management.

   3. C. The MA is under no obligation to furnish any definite number of profiles, if there are none available, which are corresponding to the partner expectations set by you.

   4. D. MA shall selects and initiate contact with prospects if age difference is as follows:

      1. I. For male members - Prospects age difference is less than 10 years.

      2. II. For Female members - Prospects are of the same age or above.

   5. E. Similarly in case Marital Status of the member is Divorced / Widowed / Separated / Annulled then MA member shall select and initiate contact with prospects who are Divorced / Widowed / Separated / Annulled only. MA will not get in touch with prospects with different marital status.

   6. F. Suggestions made by MA are based on the data provided by the SCP Member in their partner expectations. A SCP Member is expected to exercise due care and caution while proceeding with finalization of marriage with the selected profile.

   7. G. The profiles shared with members are from the data available from the consortium of portals from Soul connect.

   8. H. Members understand and agree that SCP Member profile will be retained in the Soul connect database until the member communicates finalization of his / her marriage or intention not to retain in the database expressly in writing.

   9. I. At Soul connect we value your privacy. We consider SCP Member contact information as confidential hence it will be shared to prospect only after obtaining SCP Member’s consent.

   10. J. MA’s responsibility is restricted only to offer match making profiles to SCP Members based on the partner expectations set by SCP Members. MA cannot guarantee or assume responsibility for any specific results from the use of the data available from the consortium of websites/portal's from Soul connect and / or the Soul connect Premier Service. In case partner expectations are modified by SCP Member, then the search results may also undergo corresponding changes.

   11. K. Selected profile information links shared with SCP Member will be active only for 10 days from the shared data.

   12. L. Soul connect does not give any implied or explicit guarantee or warranty of marriage or alliance by choosing to register on our website and using Soul connect Premier Service.

   13. M. As part of Soul connect Premier Service, MA may, upon confirmation received from you and prospect, arrange for a meeting between you and prospect (with/without your/prospects family members/friends joining in). The venue of such meeting shall be duly intimated to you by MA.

7. 7. Role and Responsibility of SCP Member

   1. A. To protect the broader interest of the registered SCP Member and increase the efficiency, MA shall only work with registered SCP Members. All SCP Members should disclose the details of email id and phone no. to MA. All communication between MA will be to SCP Members only.

   2. B. Acceptance by SCP Member shall be deemed final.

   3. C. Any additional information / data required by MA for profile management shall be provided by the SCP Member as and when so sought by MA. Time and opportunity loss associated with the delay in response shall be borne by the SCP Member themselves, and Soul connect/MA shall not be responsible for the same.

   4. D. SCP Members can expect MA to select and share profiles of those prospects whose partner expectations and expectations are matching with the SCP Member’s profile. In case partner expectations are modified by SCP Member, then the search results may also undergo corresponding changes.

   5. E. SCP Members are requested to exercise due care and caution while selecting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. MA will not be liable for shortcoming due to any misrepresentations made by any of its SCP Members/prospects to you.

   6. F. SCP Members are expected to verify the credentials of the prospect such as family status, educational qualifications, financial status, occupation, character, etc.

   7. G. SCP Members are expected to provide the latest photograph which should not be more than 3 months old. Providing old photographs, inaccurate / false information of their educational qualification and income details shall be treated as a violation of terms and conditions, and MA shall retain their right under clause 3 (b) of these terms and conditions.

   8. H. SCP Members are expected to disclose their health records during profile enrolment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrolment shall be treated as violation of the terms and conditions and MA shall retain their right under clause 3 (b) of these terms and conditions.

      1. 1. SCP Member are expected to refrain from

         1. I. Entering into financial transactions with selected prospects prior to solemnization of marriage.

         2. II. Dealing with selected prospects before carrying out due verifications of the prospect.

         3. III. Entering into a physical relationship with a prospect before marriage.

         4. IV. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

         5. V. Not violates any law for the time being in force

         6. VI. The communication between Matrimony Advisors (MAs) and SCP members is expected to be conducted with moral integrity, ethical standards, and in accordance with the provided guidelines. Should a SCP member fail to adhere to these ethical standards, the MA reserves the right to terminate their profile without prior notice.

   9. J. To serve SCP Member better based on instruction from MA, the SCP Member is agreeable for creating profile in any / all of the consortium of portal owned by Soul connect or the SCP Member agrees to create their profile any / all of the consortium of portal owned by Soul connect. You will regularly log in to the profile maintained in the consortium of portals from Soul connect and share with MA the profile ID of other members who have shown their expression of interest and have sent personalized messages to you.

   10. K. To serve us better, MA may place Matrimonial Classifieds derived from our profile in newspapers, television or any other media at the discretion of MA, masking the name and address of the member.

   11. L. SCP Members understand and agree MA may convene the meeting between you and prospect (if both parties agree), and you shall bear/share the costs of such meeting with prospects (as may be mutually agreed with such prospectus, to the exclusion of MA.

   12. M. SCP Members are expected to be cautious of prospects who call from multiple numbers, only interact over phone, don't come forward for face to face meetings (physically or through video calls) and don't involve family and friends in matchmaking. Beware of suspended profiles status before you finalize an alliance with the prospect.

   13. N. SCP Members cannot use the profile shared to them for the benefit of any third person(s) or for gaining any commercial benefits.

   14. O. SCP Membership is restricted strictly to the registered SCP individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Soul connect and nor use the Soul connect Premier or SCP Member data for any commercial purpose. Soul connect reserves its right to initiate appropriate legal action for such data misuse/theft.

   15. P. SCP members shall not assign or transfer your SCP membership to any other person or entity.

   16. Q. SCP Member cannot put the Soul connect Premier Service on hold, even temporarily, for any reasons whatsoever. Based on the tenure of Soul connect Premier Service and date of payment taken, the expiry of Soul connect Premier Service will automatically happen on expiry of the Tenure of the applicable package taken by you and/or as mentioned in the appropriate invoice.

   17. R. If the SCP member fails to inform MA about any change in the particulars furnished by SCP Member then the SCP Membership may be suspended at the sole discretion of MA.

   18. S. You hereby consent that your profile information and expectations provided to our Matrimony Advisor will be automatically updated in your profile on Soul connect Matrimony and /or its partner sites.

8. 8. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID: help@Soulconect.com

Contact No: +91 83006 93931

9. 9. Medium of Communication to SCP Members

   1. A. SCP Member hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls/Chat from the consortium of portals owned by Soul connect or their alliance partners.

   2. B. MA may contact the SCP Member through any of the above media to share the profile of the prospect by way of internal messages / links. SCP member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. SCP Member further confirms that even if SCP Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from MA either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

   3. C. You agree to receive calls from Matrimony Advisor of Soul connect Matrimony for contacting you as a selected profile for their registered members, even after the Soul connect Premier Service Tenure is over.

10. 10. Confidentiality

    1. I. MA will maintain confidentiality of all personal information [other than that meant for sharing with the prospect] furnished by SCP Member and shall take all possible and /or bona fide steps for maintaining the confidentiality. However, a SCP Member may divulge such information if required by law (without prior intimation to you). You understand that MA does not have its own profiles, and you therefore agree that MA may use profiles from www.Soulconect.com and / or other consortium of portals of Soul connect.

    2. II. Any feedback you provide to SCP Members shall be deemed to be non-confidential. SCP Members shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) SCP Member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from SCP Member for the feedback under any circumstances.

    3. III. You agree that MA has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner expectations) from Soul connect's consortium of websites and may also send you communication in this regard.

11. 11. Privacy of Membership

    1. A. SCP Member is committed to protecting the member's privacy and shall take all efforts to protect any personal data provided to us by reasonable security safeguards against such risks as loss or unauthorized use, destruction, modification or disclosure of data etc.

    2. B. Although we will strive to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. SCP Members understand and agree that MA will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

    3. C. You also agree to keep the profiles shared with you as confidential, to avoid any misuse of the profile so shared by MA with you.

    4. D. Please read and comprehend our Privacy Policy, which also governs your visit to Soul connect Website or for use of Soul connect Premier Service, to understand our practices.

    5. E. SCP Members agree that if their profile(s) is listed on the Soul connect consortium of websites, and if their profile is crawled and indexed by search engines, the Soul connect consortium of websites and its network does not have any control over the search engines behaviour. In such an event MA shall not be responsible for such activities of other search engines/third party websites.

    6. F. You agree that, when you use third party services through Website, you hereby grant MA the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of SCP/its payment gateway and/or such third party service providers.

12. 12. Disputes between Members

    1. i. You would appreciate that MA endeavor to search the prospect on the basis of the partner expectations set by both the registered members and share the contact details with each such prospect, after taking your due consent to share such contact details.

    2. ii. MA is not a broker or the agent of any SCP Member and MA does not partake in the exchange of any kind of discussion between the SCP Members and prospects or the results of their discussion. SCP Members are solely responsible for the communications with prospects.

    3. iii. MA shall not be held responsible for any interactions/ passing of information(s) etc. between any SCP Member via email, call, chat or any other medium with prospect. And MA also expressly disclaims any responsibility or liability for any transactions or interactions between the SCP Member inter-se.

    4. iv. MA has no obligation to monitor any such disputes arising between the members, and MA shall not be party to any such dispute/litigation etc.

13. 13. Content Right

    1. I. You (i.e. the SCP Member taking the SCP package) acknowledge that you are responsible for the content and information including the profile details, photograph and other content provided at the time of the creation of the Soul connect profile and also all the posts and communication with other members. You hereby represent and warrant that you own all rights, title and interest in your content or have the necessary licenses, rights, consents, and permissions to provide the said content. However, by submitting the content to Soul connect, you hereby grant MA a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public and the Soul connect’s business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content (and derivative works thereof) in any media formats and through any media channels.

    2. II. You hereby also grant MA a non-exclusive license to access your content and to use, reproduce, distribute, prepare derivative works of, display, communicate to the public and perform such content.

    3. III. While MA does not accept any obligation to monitor the content, if the content is found not to be in compliance with these Terms, MA may delete the content and / or terminate your registration without a refund of any subscription paid by you, in terms of clause 3 (b) of these terms and conditions. You agree that if the situation warrants, then Soul connect may at its sole discretion put restriction on any SCP Member to other member's communications.

    4. IV. MA reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and MA also reserves its right to initiate appropriate legal action against such individual, as and when MA gets the knowledge of the same.

    5. V. Soul connect Premier is a brand owned by Soul connect. Soul connect owns, retains and has complete rights in MA and the Soul connect Premier.

    6. VI. Soul connect reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.

    7. VII. In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

14. 14. Renewal

Before the expiry of the Tenure of the SCP package, you have the option to renew the subscription by paying the renewal fee for the SCP package opted for.

15. 15. Subscription Fee for the chosen SCP Package

You will appreciate that to service your profile a lot of time and energy of the MA is spent in assisting you in searching the profiles as per the partner expectations set by you, etc. As such payments made to MA by way of registration / membership / renewal fee is /are treated as non-refundable. Payment once made cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

16. 16. Third Party website

    1. A. SCP Members understand and agree that MA may allow third parties to put up advertisements on the Soul connect Website, and MA does not control the contents of such third party advertisements on the Soul connect Website. Third party websites to which links are given on Website are not governed by these Terms and Conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict, the terms and conditions of the third party website shall prevail. The Soul connect does not in any manner authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

    2. B. The SCP Member agrees and understands that MA may also allow third parties to provide SCP Member services on the website like horoscope matching etc., and MA may also collect the payment for such third party services from you, and MA in this regard can have revenue sharing arrangement with the such third party, however in no event shall MA be liable to you for such third party services.

    3. C. Soul connect reserves the right to add/delete/alter/modify/suspend any or all the Soul connect Premier Service at any time as it may deem fit, without notice. The SCP Members are expected to see the change to the terms of Soul connect Premier on the Website regularly.

17. 17. Limitation of liability

    1. A. MA likes to inform you that the exchange of profile(s) through or by MA should not in any way be construed as a matrimonial offer and/or recommendation and / or advice given to the member from or by MA.

    2. B. Soul connect/ MA or its Office bearers shall under no circumstances be liable or responsible to the SCP Member or his/her authorized Representative or Guardian or any third party for any indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of Soul connect Premier service / Website / third party website.

    3. C. Notwithstanding anything to the contrary contained herein, MA’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to , for the Soul connect Premier during the term of SCP Membership.

    4. D. Soul connect/MA will not be liable in case of any wrong match made due to any available data / profile from the Soul connect’s consortium of websites.

    5. E. Soul connect/ MA or its office bearers shall under no circumstances be liable, if any, SCP Member enter into financial transaction with any prospect or third party.

    6. F. Soul connect/ MA or its office bearers shall under no circumstances be liable, if any matrimonial alliance is not responded/reciprocated by the prospect(s).

18. 18. General

    1. i. The Soul connect Website shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.

    2. ii. Soul connect Website acts as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

    3. iii. In the event you file a false complaint against another prospect on our Website and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Soul connect Premier Service.

    4. iv. Notwithstanding anything contained herein, MA reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on website / Soul connect consortium of websites (once such instance come to MA/Soul connect's notice) in order to ensure compliance with the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity/communication. MA also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.

    5. v. While using Soul connect, in case of conflict between the terms and condition of the Website, and terms and conditions of any other website including the consortium of portal of Soul connect, then the terms and condition of the Soul connect Premier Service Website shall prevail. However, for services rendered to SCP Member by Soul connect consortium of portals, you agree that in case of conflict between the terms and condition of this Website, and terms and conditions of any other Soul connect consortium of portal of Soul connect, then the terms and condition of Soul connect consortium of portals shall prevail.

19. 19. Disclaimer

    1. A. Your use of the Soul connect Premier or any content provided to you by MA is at your own risk. YOU UNDERSTAND AND AGREE THAT THE MA SERVICES ARE PROVIDED TO YOU ON AN "AS IS'' AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, MA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MA does not warrant that the Website, its servers, or e-mail sent from MA are free of viruses or other harmful components. MA will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

    2. B. MA does not give any implied or explicit guarantee or warranty of marriage or alliance by choosing to use Soul connect Premier.

    3. C. Notwithstanding anything contrary contained anywhere, under no circumstances, MA shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

       1. 1. SCP Member are expected to refrain from

          1. i. Any act or omission not done by MA/Soul connect/ payment gateway/alliance partner/banks etc.;

          2. ii. Any untrue or incorrect information submitted by you or on your behalf;

          3. iii. Any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile);

          4. iv. Any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

          5. v. Any cybercrime attempted or committed by anyone, and

          6. vi. Any incident of force-majeure or 'act of god'.

          7. vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

          8. viii. You also understand and agree that MA is not counterchecking or authenticating the veracity of the data provided by any Member while registering. SCP Members are expected to counter check the veracity of the details of the prospects while selecting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. MA do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member's actual or legal place of residence or employment respectively. MA will not be liable for any damages of any kind arising from the use of this Soul connect Premier/Website/Soul connect consortium of websites, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

          9. ix. Using/availing of third party services namely horoscope matching services etc. and for paying for such third party services through MA.

          10. x. MA shall not be liable for the outcome of any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.

          11. xi. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

    4. D. You expressly agree that your use of this Website is at your sole risk.

20. 20. Indemnity

By using our Soul connect Premier service you agree to defend, indemnify, and hold harmless MA, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by MA. This defense and indemnification obligation will survive in perpetuity.

21. 21. Breach

    1. A. You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favors from our other registered members or have provided incorrect information on our website or committed any unlawful/illegal activities through the use of our website or created a profile on our website by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person whose profile is being registered, then we in good faith reserve our right to suspend/delete the profile at our sole discretion without any notice to you.

    2. B. MA reserves the right to forthwith terminate your membership, block/delete your profile and forfeit the entire amount paid as membership fee; if at any time MA, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and Conditions. We also reserve our right to file appropriate police complaints against you, if the breach of these terms and conditions is/are criminal in nature.

22. 22. Termination

    1. A. The SCP Membership may be terminated by Soul connect/you without assigning any reasons by serving 7 days written notice on the other, all amount paid till date by you shall be forfeited.

    2. B. Upon termination / suspension of SCP membership, your right to use or access the Soul connect Website / Soul connect Premier Service will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Soul connect shall not relieve you of any obligations arising or accruing prior to such termination.